Vonage Reviews

If you’re looking for a new telephone service, you may be curious about what Vonage reviews are all about. The company was founded in 2001 with its HQ in Edison, New Jersey. They have also widened into Canada since 2004, with offices in Mississauga, Ontario. Although it is not licensed by the Bbb, Vonage seems to have closed a total of 112 issues through the BETTER BUSINESS BUREAU over the past twelve months and 415 in the last three years. Here are some Vonage reviews to acquire more information.

The Vonage Contact Middle supports omnichannel communication, which means you can connect with customers in the methods they prefer. It may also check client details in Salesforce and forward the call to the appropriate agent. Vonage also integrates strong AI and reporting features that keep call top quality high. Additionally , a built-in AI allows you to transcribe calls and even write out them. Vonage offers equally contact centre services and pricing, to help you choose which one is best for your business.

Overall, Vonage reviews are often positive. Vonage employees supply the company a 4. zero rating away of five, which is 3% above the market average. This company promises as a solution to issues within 48 hours. However , many employees contain reported that Vonage’s customer satisfaction representatives tend not to respond to the complaints. Several Vonage staff have lamented about you’re able to send culture, as well as the interview process. They claim that Vonage increases these factors https://online-company.net/vonage-business-cloud-features in the company’s service plan.